The second-hand marketplace Users Share Displeasure About Sizing Modifications
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for female and kids' apparel without notifying all users about the change.
Digital Channels Backlash
Many shoppers and sellers have taken to social media claiming that product pages now present a different size category than originally posted due to the recalibration.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Updates
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Required Changes
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The platform boasts over 100 million members, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification regarding delivery choices due to shopper criticism.
